Privacy Policy

1. Terms and Conditions

This privacy policy (the " PRIVACY POLICY") applies to your use of the website of Smartsense Technologies Pvt Ltd hosted at www.unolo.com , its Services and Unolo applications on mobile platforms (Android, Blackberry, Windows Phone, iOS etc.) (Hereinafter referred to as “SMARTSENSE Technologies Pvt Ltd" or “UNOLO" or “Website”). The terms " WE", " OUR" and " US" refer to Smartsense Technologies Pvt Ltd and the terms " YOU", " YOUR" and " USER" refer to you, as a User of Unolo. The term " PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website. It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.

2.Information we collect and how we use it

We collect, receive and store your company information. You may opt to not provide us with certain information; however that will restrict you from registering with us or availing some of our features and services. We use commercially reasonable efforts to ensure that the collection of information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use. The information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize User experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

3. Account information

If you create an account to take advantage of the full range of services offered by Smartsense Technologies Pvt Ltd, we ask for and record your and your employees’ Personally Identifiable Information (PII) such as your name, email address, mobile number and location data. We use your email address to send you updates, news, and newsletters. If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSs from us, please notify us at support@unolo.com to stop receiving SMSs from us. Smartsense Technologies Pvt Ltd assures that your PII will not be made public or sold to any third party. Once the contract expires, Unolo will automatically delete all information within one year of contract expiry. If the user wishes to delete all information sooner than that, they can mail support@unolo.com with their request.

4. Data Breach Procedure and Reporting Time Period

In the event of a data breach, we adhere to a strict protocol to promptly mitigate and address the situation. Our response involves identifying the breach, containing its effects, assessing the impacted data, notifying the appropriate authorities, and maintaining transparent communication with those affected. We conduct thorough investigations to determine the breach's extent and implement corrective actions to prevent future occurrences. Any identified data breach will be reported to the relevant authorities and affected individuals within 72 hours of discovery, in accordance with applicable data protection regulations.

5. Consent management

Consent management is a critical aspect of our privacy policy, ensuring that your personal data is handled with the utmost care and transparency. We obtain your explicit consent before collecting or processing data, clearly explaining the purpose and scope of data use. You have the right to withdraw or modify your consent at any time, and we provide easy-to-use tools and clear instructions to facilitate this process. Our commitment to consent management reflects our dedication to protecting your privacy and complying with applicable data protection regulations.

6. Data Subject Rights

We are committed to upholding your rights as a data subject under applicable data protection laws. You have the right to access, correct, or delete your personal data held by us. Additionally, you may request the restriction of processing, object to certain types of processing, and request data portability where applicable. We also provide the right to withdraw consent at any time and the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact the data protection officer, and we will respond promptly to your request, ensuring your privacy and data protection rights are respected. Data Protection Officer: Name:Siddharth Kilam Email:support@unolo.com Contact:+91-9599936991

7. Feedback

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication.

8. Activity

We record information relating to your use of Unolo, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Unolo and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behavior and characteristics in order to measure interest in and use of the various areas of Unolo. However, you cannot be identified from this aggregate information. We own all the intellectual property rights associated with the Website, app and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/ or compilation (meaning the collection, arrangement, and assembly) of all the content on this Website, pursuant to applicable law. Our logos, product and service marks and/ or names, trademarks, copyrights and other intellectual property, whether registered or not (" OUR IP") are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner. Nothing contained in this Website or the content, should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/ or to Our IP, without our express written permission.